Return Policy

Last Updated: 10/11/2026

At House of Nocturne, our prints are produced to order with care and attention to detail.

Change of Mind

If you change your mind about your purchase, you may request a return within 14 days of receiving your order. Items must be returned in their original condition and packaging. Return postage costs are the responsibility of the customer.

Damaged or Faulty Items

All prints are carefully prepared and packaged before dispatch. However, if your order arrives damaged, faulty or incorrect, please contact us with photographs so we can arrange an appropriate replacement or refund.

Exchanges

We do not routinely offer exchanges. If you have an issue with your order, please contact us and we will do our best to help.

Refunds

Approved refunds will be issued to the original payment method in accordance with applicable consumer regulations.

Contact

For all return or refund enquiries, please contact House of Nocturne through our website.

Nothing in this policy affects your statutory consumer rights.