Shipping Policy
Last Updated: 10 June 2026
Thank you for shopping with House of Nocturne.
Please read the information below regarding the production, processing, and delivery of your order.
Greeting Cards
All greeting cards are dispatched from the United Kingdom.
Orders are typically processed and shipped within 1–5 business days.
Greeting Card Shipping Rates
United Kingdom Royal Mail First Class £1.95
International Standard (Untracked) £4.00
Please note that international shipments are sent via an untracked service. Delivery times may vary depending on destination country and local postal services.
Wall Art Prints
All wall art prints are professionally produced, packaged, and shipped by a trusted third-party print fulfilment partner on behalf of House of Nocturne.
As prints are made to order, production times may vary. Estimated delivery times:
United Kingdom 3-7 working days
Germany 3-7 working days
Europe 4-10 working days
Norway, Iceland, Liechtenstein, Switzerland 4-10 working days
United States 6-10 days
Canada 6-10 days
Wall Print Shipping Rates
United Kingdom £5.99
Germany £6.99
Europe £12.99
Norway, Iceland, Liechtenstein, Switzerland £16.99
United States £25.00
Canada £35.00
Shipping costs are charged per order and will be displayed during checkout.
Delivery Information
While we aim to dispatch all orders promptly, delivery times are estimates only and cannot be guaranteed.
House of Nocturne is not responsible for delays caused by:
Postal or courier services
Customs processing
Adverse weather conditions
Industrial action
Incorrect delivery information supplied by the customer
Customers are responsible for ensuring their shipping address is accurate at the time of purchase.
Customs, Duties & Import Taxes
International customers are responsible for any customs duties, import taxes, VAT, or handling fees that may be charged by their country.
House of Nocturne is not responsible for delays or additional charges resulting from customs procedures.
Lost or Damaged Orders
If your order arrives damaged, or if you believe it has been lost in transit, please contact us as soon as possible.
Where applicable, we may request photographs of damaged items or packaging to assist with any replacement or refund claim.
Contact
If you have any questions regarding shipping or delivery, please contact us.